Ordering and Payment Policies
Photos of products are a representation of the item you will receive and may or may not be the actual item you will receive. Please use the photos as an indicator of the general quality of the item you will receive and review the product page for any additional details regarding the condition of the item.
All Prices are subject to change due to market changes.
We reserve the right to refuse an order if the quoted price of an item is incorrect due to typographical, technical, or system error.
We reserve the right to accept or reject any order.
Once an order is placed through PresstonMint.com, you have entered into a legally binding agreement. Once your order is confirmed with a confirmation number, you cannot cancel the confirmed order. However, at any time before your confirmed order has been shipped, you may offset your confirmed order. Doing so will make you subject to PresstonMint.com’s
If you would like to place a credit card order over $1,500, you will need to call during normal business hours of 8am – 6pm Monday through Friday. It will be subject to a $12.95 fee for Restricted Delivery. Restricted Delivery requires identification to be shown upon receipt of your package. These additional measures are being taken to protect our customers from fraudulent activity and to allow Presston Mint to continue to offer the most competitive prices in the industry. To avoid this fee and get a cash discount, please pay with a bank wire, money order, cashier’s check, or personal check.
If you do not submit payment in full within 1 business day for bank wire payments or postmark your personal checks, cashier’s checks or money orders within 1 business day, we may, at our discretion, offset your order and implement the conditions of our Market Loss Policy. For bank wire orders, wiring instructions will be sent within 1 hour during regular business hours Monday through Friday, and by Monday morning if the order is placed over the weekend.
All cashier’s checks, bank money orders and personal checks are held a minimum of 6 business days. Due to recent changes in privacy laws, banks cannot provide verification of funds, which has led to longer personal check processing times. Because of these changes, while a check may be “available” in our account, it hasn’t fully cleared your account. If there are insufficient funds in your account, we will not find out until the fifth business day. We therefore have to wait until the sixth business day to process orders paid by personal check. If this is unacceptable to you, please take advantage of electronic or bank wire payment options. Most banks offer bank wire processing through any branch location. See your local bank for further details on wiring procedures.
Bill pay is an accepted form of payment. You do not need an account number to do this. Your bank will simply issue a paper check, and it will be processed in the same manner as a personal check.
All orders paid via credit card, postal money order or bank wire are put into the processing queue immediately.
We offer a refund on non-bullion returned items up to 3 days from the day you received your items. Items are not returnable if they have been removed from original or shipped packaging. To return any items, you must have your original packing slip. All returns on credit card orders will be charged a 5% re-stocking fee. Shipping charges are non-refundable.
Bullion items are not returnable, but may be sold back to Presston at our current “bid” price.
Lost packages will receive a refund no sooner than 30 days after the shipment date or be re-shipped at our discretion. If there is an issue with your order such as missing or damaged items, we need to be contacted within 5 business days of the receipt of your package. Please retain your packing slip as it contains necessary information for verification purposes.
Packages returned to us that remain unclaimed for 60 days from the date of purchase will be refunded 95% of the subtotal of the order.
Orders are shipped only after receipt of good funds. Orders paid by bank wire, credit card or postal money orders usually ship within 3-5 business days. Orders paid by personal check, cashier’s check or bank money order are held until funds fully clear (at least 6 business days and as many as 10 business days) before processing.
A majority of orders are shipped via USPS. FedEx, UPS and Brinks are also used on occasion at our discretion. If you would like to use a specific shipping service, please contact Customer Service at for a custom shipping quote.
All orders are shipped fully insured.
Multiple orders cannot be combined to save on shipping or for any other purpose.
All packages over $50 require a signature to be received.
All packages shipped via USPS will be shipped First Class, Priority or Express Mail.
All orders totaling $5,000 or more will be shipped USPS Priority Registered Mail or FedEx.
You will be notified by email when your package(s) ships.
All packages are shipped securely in inconspicuous packaging and give no indication of contents. Boxes may or may not be addressed from “Presston.”
Some oversized packages may be shipped Federal Express or UPS.
We offer flat rate shipping based upon each order’s subtotal.
International Shipping – We are currently shipping to Canada, however these orders must be placed by phone . All Canadian customers are required to call (877) 395-3107 during our regular business hours to place their orders. Acceptable payment methods are limited to wire transfers, bank drafts, cashiers checks, and money orders for international orders. At this time, we may ship to other countries on a case-by-case basis depending on USPS/UPS/FedEx shipping policies. Additional costs may be incurred. Please call during normal business hours to find out if we can ship to your country.
Presston respects your privacy. We will never willfully disclose individually identifiable information about our customers to any third party.
Presston respects your privacy. Presston does not sell, rent, or loan any identifiable information regarding its customers to any third party. Any information you give us is held in the utmost care and security, and will not be used in ways to which you have not consented.
Use of Information Gathered
Presston will not collect any personal information about individuals except when specifically and knowingly provided by such individuals. Examples of such information are: name, postal address, email address, phone number, and credit card information. This is needed in order to complete your orders. Presston may share non-personal aggregate or summary information regarding its customers with partners or other third parties, but Presston does not sell or share any information at the individual customer level.
Subject to Applicable Laws and Regulations